Treatments / Eyebrows & Lashes / Novena / SKINNlash
SKINNlash
Novena · VELOCITY@NOVENA SQUARE, 238 Thomson Rd, #03-65/66, Singapore 307683
4.8
★★★★★
503 Google reviews
About
SKINNlash is a lash studio located at VELOCITY@NOVENA SQUARE, 238 Thomson Rd, #03-65/66, Singapore 307683. Rated 4.8 on Google from 503 reviews. Recent reviewers mention facials. Open 7 days a week.
Editor’s note
Recent reviewers consistently describe the staff as professional, friendly and patient, and several name team members for their care. One customer said Ivy and XiaoQi were great from start to end, and another praised XiaoQi's gentle lash work that left eyes comfortable. Jayee was noted for being attentive and gentle during facial procedures, while Jasmine was remembered as lovely and helpful during eyelash perming and eyebag treatments.
Reviewers appreciated the treatments themselves, including the Omega Radiance Facial and a blackhead and acne extraction that one person found very gentle. A regular customer of two years highlighted that Kelly is patient and meticulous, and noted the clean premises and convenient location near Novena MRT.
Opinions were mixed on sales approach and durability: one reviewer felt the team pushed packages too hard and another was disappointed that lashes did not last long.
Written by OhSoPretty from 11 recent Google reviews · Last updated 10 Oct 2026
What customers say
- Friendly staff
- Positive82%
- Neutral0%
- Negative18%
Based on the 11 newest Google reviews (4–5★ positive, 3★ neutral, 1–2★ negative).
OhSoPretty score
90/100
- Google rating45/50
- Number of ratings18/20
- Recent activity15/15
- Happy reviewers12/15
From what reviewers wrote (average stars of reviews mentioning each; not part of the total)
- Service97
- Quality of work67
Score based on 503 Google ratings and the 11 newest reviews, last updated 10 Oct 2026.
Latest reviews
From Google, updated 2026-10-10
★★★★★
“Came across their promo online and thought I'd give it a go. First visit so I wasn't sure what to expect, but the staff were professional and took the time to explain the process. Overall quite happy with the experience.”
★★★★★
“My girlfriend has been a long time customer here and I finally decided to come in for a session with her. The staff were professional and made the experience comfortable.”
★★★★★
“Not usually someone who goes for beauty treatments, but decided to try a facial here after a few recommendations. The staff were friendly and didn't make the experience awkward at all. It was quite relaxing and I'd consider coming back.”
★★★★★
“My experience with SKINNlash was great. Bought Omega Radiance Facial 3 sessions from Fave to give it a try. Beautician Jayee was very attentive and gentle while doing the procedures. They do recommend and encourage their products but it's up to you.”
★★★★★
“Rlly great service by Ivy and XiaoQi from start to end. Usually my eyes are very spicy after a session but XiaoQi skills are so good that I dont feel a thing after the session!”