Nails Fifth Avenue Tiong Bahru

★★★★★

“halal polish. muslim friendly”

★★★★★

“Staff very friendly and patient. Skill good”

★★★★★

“Friendly and polite staffs, pleasant experience with manicurist Sophie. Thank you for the beautiful manicure”

★★★★★

“Always a great experience here—clean, never overcrowded, and excellent service. Sophie and Jie En have taken care of my nails multiple times and they always do an amazing job!”

★★★★★

“I understand everyone’s experience varies, but mine has been deeply frustrating and disappointing. Last year, I purchased a package for 5 classic gel manicures and 5 classic pedicures. Earlier this year, I asked to swap my 4 remaining pedicures for classic gel manicures, explicitly offering to pay any price difference. A staff member agreed and adjusted it to 3 classic gel manicures instead. However, on my next visit, a different staff member completely reneged on that agreement, claiming there was no record of the change and insisting the original package stood. Had my initial request simply been declined, I would have accepted it without issue. What is entirely unacceptable is having an agreed-upon arrangement honored by one employee, only for another to go back on their word due to their own internal communication failures. At that point, my trust was broken. I only continued visiting to finish out the package I paid for, repeatedly turning down their relentless attempts to upsell me new packages. Once it became clear I wouldn't spend more money, the customer service abruptly evaporated. I had walk-in rejections. Despite me visiting during off-peak hours with two staff members sitting idle with zero customers, they stared at a laptop, gossiped among themselves, and claimed there were "no slots available." WhatsApp appointment requests sent during normal business hours are routinely ignored until the following day. The contrast is unbelievable. On my very first visit, three staff members eagerly welcomed me as a walk-in during off-peak hours and delivered great service—which is the only reason I bought a package in the first place. The moment they had my money and realized I wouldn't buy more, I was treated like a burden. It is exasperating to fight for an appointment at an empty salon just to use services I’ve already paid for. I am counting down the uses left on my package, after which I am very unlikely to return.”